Fulgent Win Top Channel Award
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| Middle:
Nick Dawkes (MD Fulgent). Left: Mark Piat (Web Developer Fulgent)
Right:Alex Young (Technical Manager Fulgent) |
Left:
Kim Steward (Powergen), Right: Nick Dawkes |
Nick
Dawkes receiving award from star comedian host: Dominic Holland |
Evesham based Fulgent Technologies have won
a major accolade, Best Corporate Internet Solution, in the Channel
Network Awards 2003 and were short-listed for another award.
The Channel Network Awards recognises the best
practices in client solutions and encourages channel and vendor
partnership across the whole of the IT, telephony, voice/data,
Internet and convergence industries. Fulgent were nominated in
two categories: Intelligent Corporate IT Solution and Corporate
Internet Solution. 'With over 20 entries in each category, we
are delighted to win this award', says Nick Dawkes of Fulgent
Technologies.
The award nominations are for Fulgent's work
with their client, Powergen, who required a business system platform
to manage a five-year, £200 million government contract
called Warm Front. The system needed to be robust, reliable and
easy to use, providing a business platform accessible to several
hundred individuals at any one time, from various geographical
locations. The client required a detailed level of management
information, including financial reporting and the system had
to be flexible, to deal with future changes and improvements throughout
the five year contract term.
Fulgent Technologies designed and implemented
a solution that resulted in reduced administration costs, reduced
timelines, reduced IT staffing costs for the client and Powergen
are now looking to expand the business platform to other areas
of their organisation. The government client also recognises the
quality of data and reports provided by the business platform
and accurate, real time data has reduced the number of customer
complaints to ensure rapid resolution of customer service issues.
The centralised application has enabled further enhancements to
be rolled out with ease, allowing a fast response to changing
needs and requirements.
Fulgent Technologies, established in 1991,
has over 1000 users throughout the UK. They are an approved Microsoft
Solution provider, supplying complete end-to-end solutions from
installation of computer systems to the development of bespoke
business applications, using the latest Microsoft dot net technology.
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